Phone, iPad & Computer Help
Help with basic settings, confusing screens, updates, and everyday questions.
Friendly · patient · in-home
Friendly, in-home tech help for San Diego.
Patient help with phones, computers, Wi‑Fi, printers, TVs, photos, passwords, scam messages, and more — without the jargon or frustration.
We come to you. We go at your pace. No question is too small.
✓ We come to you
✓ No judgment
✓ Plain English
✓ Simple follow-up notes
✓ Group quotes available
The tech help you actually need.
We focus on the everyday problems that cause the most stress at home — and explain them in a way that feels easy and comfortable.
Wi‑Fi, Email & Printer Problems
Fix internet frustrations, email issues, and printer headaches without the hassle.
TV, Streaming & Smart Home Setup
Get your TV, streaming apps, speakers, and devices working the way they should.
FaceTime, Zoom & Staying Connected
Make video calls, texting, and family connection feel much easier and less confusing.
Photo Organizing & Backups
Preserve memories, move photos, organize albums, and make sure nothing gets lost.
ChatGPT & AI Made Simple
Learn easy, practical ways to use AI tools for writing, searching, and everyday help.
Ongoing Support When Things Go Wrong
A trusted local person to call when a device stops working or something feels frustrating.
Scam Texts, Passwords & Online Safety
Help spotting suspicious messages, resetting passwords, and understanding basic online safety.
Simple Notes & Follow-Up Help
We can leave behind easy reminders and help you feel confident after the visit.
Book a tech help visit.
Fill out the request form and we’ll get back to you by call, text, or email to schedule the visit. We generally schedule visits between 10:00 AM and 4:00 PM Pacific Time.
- ✓ First visit is $60/hour
- ✓ Follow-up visits are $90/hour
- ✓ Most visits take 1–2 hours
- ✓ In-home help across the San Diego area
Request an appointment
Fill this out so we know who you are, what you need help with, and when you’re usually available.
Simple, clear pricing.
Easy to understand, with no confusing packages. Just friendly help when you need it.
First Visit
$60/hour
Time to listen, understand the issue, and get you on track.
Follow-Up Visits
$90/hour
For ongoing help, bigger projects, and continued support.
Need help for a parent?
We provide patient, reliable in-home tech help for older adults who want someone kind, local, and easy to understand.
The patient tech person you wish lived nearby.
We come to your home, sit beside you, and explain things clearly. Our goal is to make technology feel less stressful and much more useful.
✓
We focus on real-life problems.
Phones, passwords, printers, TVs, photos, video calls, and the tech issues that show up every day.
✓
We explain things in plain English.
No jargon, no pressure, and no making anyone feel embarrassed for asking questions.
✓
We go at your pace.
We slow down, repeat things when needed, and make sure you feel comfortable before we leave.
✓
We can help once or be ongoing support.
Call us for a one-time visit or whenever technology gets frustrating again.
What to expect during your visit.
We keep the process simple, calm, and comfortable from the first call to the end of the visit.
1
Before we arrive
We’ll ask what you need help with, confirm the price, and let you know what to have ready, like your phone, computer, passwords, charger, or Wi‑Fi information.
2
During the visit
We sit with you, explain what we’re doing, and go at your pace. You can ask as many questions as you want. No question is too small.
3
After we leave
We can leave simple notes, answer quick follow-up questions, and come back again if something new comes up.
Our promise.
Technology can be frustrating. We’re here to make it easier, not make anyone feel embarrassed.
✓ We won’t rush you.
✓ We won’t talk down to you.
✓ We won’t use confusing tech language.
✓ We won’t try to sell you things you don’t need.
✓ We’ll explain what we’re doing as we go.
Common questions.
A few simple answers before your first visit.
Do you come to my home?
Yes. We provide in-home tech help across the San Diego area.
What if I’m not good with technology?
That’s exactly why we’re here. We explain things slowly, clearly, and without judgment.
Can you help my parent?
Yes. Many families call us because they want kind, patient help for a parent or grandparent.
How long do visits usually take?
Most visits take 1–2 hours. We’ll let you know if something may take longer.
Do you help with passwords?
We can guide you through password resets and organization, but you stay in control of your private information.
Is there a minimum visit?
There is a 1-hour minimum. After that, time can be billed in smaller increments when needed.
Is booking automatic?
No. The form sends us a request. Your appointment is not final until we confirm by phone, text, or email.
Do you work with group homes?
Yes. Group homes, sober living homes, senior communities, and small organizations can request a custom quote on our Groups page.
Early neighbor appointments available.
We’re a new local San Diego service and are currently offering first visits at $60/hour while we build our client base. If we help you, we’d be grateful for a short review or referral.